Why does my laptop turn on, but the screen is black?

Why does my laptop turn on, but the screen is black?
Why does my laptop turn on, but the screen is black?

Why does my laptop turn on, but the screen is black? Our expert technician replied to him with some basic steps to solving his problem. But his issue was not solved with essential assistance. So we have written an article with a detailed step by step guide and published it here.

Today’s Goal

Today I have published a detailed process to solve the query subjected to laptops, but the screen is black. If you also see the same problem in your laptop on which laptop is not displaying anything but has power. So, go through this page which contains an ultimate guide to resolve this issue.

Why does my laptop turn on, but the screen is black! How to fix it?

With several years of experience in IT troubleshooting, it’s a common issue to see windows black screen after login, no display and no options except a cursor. It is frequently happening to users that laptops start with LED light and also hard drive spinning but no display. Mainly it occurs when Microsoft pushes Windows operating system updates.

Users can found different troubleshooting steps anywhere on the internet. Most will be related to resetting the component or new windows installation, which both can wipe hard drive data.

Troubleshoot for a laptop that turns on, but the screen is black

If your laptop does not only serve as a source of entertainment, but it is also a source of your most important documents and files. Therefore, if your laptop starts from the LED light, the hard drive is appropriately spinning, but it cannot display anything, nothing to do but anxiety.

Here is an ultimate guide to recover your laptop when its screen doesn’t turn on. Before moving forward to step 1, we have compiled a checklist of some items you should have to start this troubleshooting.

Why does my laptop turn on, but the screen is black?

Checklist for troubleshooting

  • Eraser
  • Phillips #2 screwdriver
  • Extra monitor

If you have checked this list now, you have ready to start troubleshooting, so let me start this guide:

Reseat Cables and Battery

First of all, power off your laptop and close the LCD screen. Pull off the AC power and other cables connected with the laptop, then flip over the laptop on a soft surface. Remove the laptop battery pack carefully.

Clean the Battery Contacts

When you remove the battery from the laptop, you should have to clean the battery’s metal contacts and the battery bay. Sometimes tarnish may be cause to power down your laptop and due to low power LCD can’t show display. So you have to remove any dull that may seem on the contacts.

Reinsert the Battery

  • After cleaning the battery, properly reinsert it into its bay, ensure that you locked the battery in its bay, then reconnect the AC power cord and other cables.
  • Turn your laptop on to check if it displays the image if the problem is still present, then move forward to the next steps.

To make your laptop display OS normally, you should have three ways to follow:

  • Performing of hard reset
  • Connect the external monitor
  • Reset memory modules

Resetting of hard disk

Several laptop issues can be resolved by resetting the hard disk. But before performing the hard reset, make sure that you have backed-up all the necessary data.

The hard reset will clear all the information from the laptop’s memory except any personal data. Performing a hard reset can fix different issues, i.e. freezing of software, keyboard and mouse pad freezing a blank display and windows not responding, etc.

Move onward to the next step if a hard reset did not resolve the problem.

External monitor to check the display.

If the screen is still blank after the hard reset, then it might be caused by a corrupted graphics driver or a problem with the LCD backlight. You have to attach another monitor to test the display.

First of all, to connect a monitor with a laptop, shut down the laptop and disconnect the AC adapter is plugged. Connect the monitor display cable to the VGA or DVI video output port on the laptop.

There is no VGA port in the latest laptops available on the market in 2020, but still, you can connect a monitor with these laptops by using the HDMI port. To join the monitor through the HDMI port, you should have HDMI to VGA converter.

After connecting the monitor with a laptop HDMI port, turn your laptop on. When you see the LED light appear on the laptop and the hard disk starts to spin, press the “Fn” key that sends the display to an external display. On some laptop keyboards, you have to press Fn + F4 key a couple of times to send the display on the external monitor.

  • If an image displays on the external monitor, it might be a graphics driver problem with the laptop LCD. With the external display connected, install the latest display and chipset drivers for your specific laptop to solve the issue.
  • If the screen is still black after updating the drivers, the LCD might be defective. Contact a professional hardware technician to resolve the issue.
  • If you hear the spinning voice of a hard disk but no image displays on a monitor, try the next step.

Reseating the memory modules

A loose memory module usually causes a laptop not to display an image. So you can reset the memory module to resolve several issues like software freeze, mouse pad or keyboard stocking, a blank display and windows not responding, etc.

Follow the steps below:

  1. Turn off your laptop and disconnect the power cord.
  2. Flip the laptop over to its upside down.
  3. Find the memory module cover and remove it to access the memory.
  4. Pull up the memory module from the memory bay.
  5. After cleaning the memory modules, reinsert all of them. Replace the memory cover slot and fix it with the screws.
  6. Connect the AC adapter to the laptop, then Power on your laptop and perform any test to confirm that the laptop can start up and run in average condition.

If the laptop fails to display an image on the screen, contact the expert hardware technician to repair it.


If you face these kinds of issues in your laptop that is still under warranty, then do not try to solve hardware issues by yourself. It would help if you had to contact the retailer immediately and ask for assistance. If the guarantee of your laptop is expired, then use these steps to troubleshoot the laptop.  But, be sure before starting the troubleshooting that you have complete knowledge about this repairing process.

I hope you will found this ultimate guide helpful about Why does my laptop turn on, but the screen is black? so leave your comment here about this, or you can send us any query related to the subject mentioned. Our experts will assist you, and we will write a detailed guide about your question.

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