In March of 2020, while the world was preparing for a lockdown amid the pandemic, a group of skimmers, also known as “Magecart,” hacked the Tupperware website. They put a lot of work into the hack and executed social engineering practices to lure users to the payment page of an eCommerce website.
Best Ways to Ensure ECommerce Security For Your Business
Web skimming was integrated into the checkout process to access the critical financial information of users. There has been an increase in malicious attacks that eCommerce websites face during the past few years. As the prime operation of such businesses is focused on online financial transactions, exposure to malicious attacks is increasing.
This is why you need to have reliable eCommerce security solutions integrated into your websites to protect user data. We will discuss five ways to protect your eCommerce website from malicious attacks.
Encrypting your websites can be the best practice for eCommerce security. Encryptions allow you to secure users’ data from exposure by protecting the communication between devices and browsers. For example, SSL or Secured Socket Layer technology uses cryptographic algorithms to scramble the data and make them anonymous for hackers.
Without encryption, your website will have a field day at the office with hackers making its mayhem. For example, a study by KPMG suggests that 19% of consumers don’t buy from an eCommerce brand exposed to a data breach, and 33% will take a break from shopping on such websites for long periods.
So, you can understand why encrypting your website is vital to ensure there is a minimal churn rate. In addition, it is essential to choose a reliable certification authority(CA) for enhanced SSL certificates.
For example, you can buy Comodo SSL certificate as it has been a trusted CA for several years in the market. CAS validates your identity and provide SSL certificates to establish HTTPS protocols. It helps avoid man-in-the-middle attacks where hackers access a user’s data when interacting with the web server through a browser.
The HTTPS protocol uses asymmetric encryption public critical infrastructure. Once a user interacts with the webserver browser, the data gets decrypted through a private key stored in the server encrypted through the public key.
SSL certificates also help your website rank higher in the search engines rankings. HTTPS is one of the ranking factors for Google making it a must if you are looking for better visibility. Apart from encryptions, another essential security measure that you can employ to resolve eCommerce security problems is WAF or Web Application Firewall.
Web application firewalls help protect your website through HTTP traffic filtering. It allows you to filter traffic and protect your website from attacks like Cross-site-scripting, cross-site forgery, and SQL injection.
WAF operates on security policies pre-defined to protect the website from other incoming traffic. The effectiveness of WAF depends on how quickly your policies can adapt according to the changes in the threat. For example, for a DDOS attack, the best approach will be rate-limiting which can be achieved through a quick change in the WAF policy.
Another crucial addition to your eCommerce security solution needs to be user authentication systems.
User authentication is essential for eCommerce security as every business that stores financial information needs to have PCI compliance. One of the best practices to improve user authentication for your eCommerce platform is to employ a multi-factor authentication system.
For example, two-factor authentication or 2FA allows your website to authenticate users extensively by adding an extra layer of security. So, users can validate their identity through a passcode, one-time password, or authenticator link on their device apart from the login information.
However, all such eCommerce security solutions effectively protect your platform, but you need to have a failsafe to prevent further disruptions.
Data backups are one of the essential failsafe solutions to have for your eCommerce platform. For example, Ransomware attacks block data access to users for ransom payments, and recovering such information becomes difficult for businesses. However, if you have a data backup, such attacks can be minimized and enable higher customer trust.
Another benefit of data backup is minimal disruption due to information theft and leaks. Malicious attackers can use injections to induce codes that allow admin access and disrupt business operations. Here, a data backup can help you have higher security and availability for your eCommerce platform.
The eCommerce industry is witnessing some of the most innovative changes with the integration of voice commerce and Artificial Intelligence. Such innovations drive more traffic to eCommerce websites, so security becomes quintessential.
So, you need effective eCommerce security solutions that can help ensure minimum disruptions and secure data access. The best way to use the practices that we discussed is by analyzing your systems and then choosing solutions accordingly.